I'm an architecture student, so 3d printer plays a big role in my education. Before purchasing the product, I had done an extensive search on 3d printers. And the creatbot seemed to be a a great printer at a reasonable price with triple extruder. And I can honestly say, that it was a great purchase.
Since I've been surrounded with 3d printers for the past year, I can say that you will run into issues with the machine for the first few prints, just like any other printer, until you get the hang of using it. Don't get discouraged, there are great tutorials online and groups where you can discuss your problem.