I purchase this particular 3D printer because of all the user reviews of the companies products in general and because I liked the look and design of this particular model being more enclosed and having wifi/touch screen, etc.
That said, I've had my issues as does anyone who tries to do 3D printing and that's where FlashForge really shines. The customer support has been fantastic helping a 'noob' like me and helping me get a hang of this.
I've already had to clear a jam in an extruder (and of course it was the most difficult type to clear) but I was sent a very short and easy video and was able to take care of the problem quickly.
I've had a great experience so far with ABS (haven't gotten the hang of PLA yet, but I really don't care) and now I'm off to try NinjaFlex. That said, if you are going to try to join the world of 3D printing a FlashForge should be your first stop.
I have been using my Flashforge Dreamer extensively for 7 months and it is by far an outstanding product! I would highly recommend it! It was easy to set up right out of the box, is a solid value, very well built and reliable. I print mostly with ABS and using the Kapton tape has worked very well for me.
The best advice I can give you is to level your bed, then level it again! That seems to be one of the most important factors to getting good adhesion to the bed.
As far as support goes, Mr. Tang is the best out there! He is available to assist at all times and is quick to reply to questions. He provides clear, concise answers with pictures and detailed instructions to help you get the best prints and keep your printer running its best.
I definitely give it 5 stars and absolutely love this printer!
This is the best bang for the buck. I am in the industry. I use SOLIDWORKS for work, and we also do 3d printers. For $1300, this is a very good deal.
Printer quality is great- set up work is under 30 minutes on arrival. It's basically plug and play. The only tweak I do is use a glue stick to get the first layer to stick better. Very good printer. Does good quality relative to much more expensive ones, and it's super easy to either set up a WIFI print, calibrate and the like. I just ordered dissolvable filament so I imagine this will only be better with it.
Very good- better than the more expensive Makerbots, which ive seen.