This is NOT a plug and play printer. Its a It's a RepRap kit more like a DIY science project, but then the printer is good enough to print almost anything. The Z axis rod was bend when I ordered the printer and the LCD was not working, the customer services replaced it within a week. The software sent along with the printer is pretty basic and if you need some real printing i would suggest you buy some 3d slicing software which would set you back by a few hundred dollars.
I was able to print some awesome lamps and home decorations on the printer.
I would rate the printer higher if the assembly instructions were precise and the softwares provided with the printer would work the way its promised.