The BQ Prusa i3 Hephestos is a great 3D printer if you are on a low budget and don’t need to print highly detailed objects. With its big print bed and solid construction it is a great printer for hobbyists and tinkerers.
I’m not sure if the printer is suited for total beginners like BQ is advertising it but as it is an open source design you can profit from the reprap community and many questions have already been answered on their forums.
You can download every printed and non-printed part from BQ's github page and many people already have made their own additions on thingiverse.
It is a great piece of open-source hardware in case you want to dip deep into the fuzz of open-source 3D printing, I've learnt a lot from it in the terms of how do these machines work. That being said, if you want a 100% reliable, zero-maintenance printer, aim for more commercial types. Prusa i3 strength is in the possibilities of upgrading and modificating the printer itself.
I am really happy with this seller :) We stayed in contact while the printer was on its way. The printer was very well packed and instruction manual was very informative. Thanks again :)